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Do you ship internationally?
Yes! We ship to most countries worldwide.
When will my order be shipped?
We aim to process orders within 1-2 business days from the date of purchase and ship them the following day after processing.
For orders within the US, you can expect to receive your item within 3-7 business days from the date of processing. International orders may take longer, typically around 7-15 business days, with the delivery time varying per country.
If you've ordered a personalized or customized item, we'll begin working on your order right away. It typically takes 5-7 business days to custom-make your item, so please refer to the estimated arrival date on the product page to plan accordingly. Custom pieces will be delivered within 2-3 weeks from the date of processing for both US and international orders.
Please note that the shipping estimates provided are calculated based on average shipping times and do not include weekends or holidays. If your order has not arrived within the estimated shipping time or if you have any questions about shipping, please feel free to reach out to our customer service team at email@example.com.
What times are deliveries usually made?
Deliveries are typically made within regular business hours (Monday to Friday, 9 am-5 pm) and are subject to the local postal system's procedures.
How much is the shipping fee?
The standard shipping charge is $5.95 in most countries worldwide.
Can I modify my shipping address?
We strive to process orders promptly, which means we may not be able to modify or cancel them after placement. If you require changes or wish to cancel an order, please contact us at firstname.lastname@example.org at the earliest opportunity or before the order is confirmed.